Cambridge Systematics was also involved in the development. The Verifone system is the successor to a pilot 'Smart Card' payment system developed along with MasterCard. The hardware is provided by two companies, Verifone and Cubic Transportation Systems, with GPS devices supplied by Trimble Navigation, and open source software called OneBusAway. For most buses, the console is equipped behind the driver's seat. The current Bus Time system uses on-board GPS and wireless communication units, at the cost of about $20,000 per vehicle.

Bus Time is also integrated into countdown clocks installed at several bus stops throughout the city, displaying how many stops away the next bus is, to serve riders without internet devices or mobile phones. Intersection information can also be found by scanning the QR code for a stop, or texting the stop's numerical code to receive information via SMS both codes are found on the Guide-A-Ride box affixed to bus stop signage. Typing in an intersection will give a list of buses operating to that stop and the approximate time for the next bus to reach the stop.

For web-enabled mobile devices, typing in a route will display the list of stops along the route and the position of buses along it. It will also give the distance (in number of stops or miles) and approximate time away from the next stop for each bus. Q22) or intersection into the search box. On computer browsers, the service uses Google Maps to display bus routes and the position of buses along routes, by typing in a route (e.g. MTA Bus Time allows riders to track the location of buses along a route. Since 1996, the MTA had tried to install positioning technology for buses through numerous pilot programs, which were implemented in various stages. The software uses Global Positioning System (GPS) technology equipped in buses to relay real-time location information to passengers via internet-enabled devices (particularly smartphones), SMS messages, or countdown clocks installed at bus stops. First tested in late 2010 and officially launched in early 2011, MTA Bus Time was installed in all MTA bus routes in New York City by 2014. MTA Bus Time, stylized as BusTime, is a Service Interface for Real Time Information, automatic vehicle location (AVL), and passenger information system provided by the Metropolitan Transportation Authority (MTA) of New York City for customers of its bus operations under the New York City Bus and MTA Bus Company brands.

The Bus Time console installed in a bus behind the driver's seat

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